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Specifications
Match criteria
Education level
  • Secondary School Education
Industry
  • Retail / Store
Vacancies
inGaborone
inGaborone
inGaborone
inGaborone
More available jobs

Shop Assistant

Final interview stage - only interviewed candidates progressing

Overview of role


Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience. This document must be read in conjunction with the performance appraisal document and forms part of the employee’s terms and conditions of employment.

Job description

  • Providing AWESOME customer service to give customer a WOW experience
  • Attend to unique and individual shopping needs of each customer and always put the Customer first.
  • Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
  • Adhere to all basic customer service standards
  • Determining customers' requirements and advising on product range, price and warranties
  • Demonstrating, explaining and advising on products to customers
  • Selling goods and most importantly add on sales and services
  • Ensuring that goods are correctly priced and displayed
  • Ensure promotions are executed timeously and execution is planned in advance
  • Adherence to all merchandising/layouts and housekeeping standards and schedules
  • Preparation, implementation and maintenance of all advertised sales promotions timeously
  • Reporting on fast and slow sellers to the Store Manager
  • Participating in stock takes and stock counts
  • Minimize stock loss
  • Minimize expenses in area of responsibility
  • Maximize sales in all areas
  • Protect Company’s assets in area of responsibility

Requirements, Education and Experience

Key Skills

  • Sales driven.
  • Fantastic customer service skills.
  • Tenacious.
  • Highly motivated and target driven.
  • Excellent selling and communication skills.
  • Merchandising.

Entry Requirements

  1. Matric Certificate
  2. 6 (six) months retail experience
  3. Must have own or reliable transport to be able to work shifts

General Requirements

  • To undertake any other relevant duties requested by Senior Management
  • To undertake all mandatory and service training as required
  • Maintaining the strict confidentiality of all information
  • To undertake an appraisal and personal development review regularly
  • To take responsibility and accountability for being up to date with current SOP’s
  • Co-operating fully in the introduction of any new technology and new methods

Location

Gaborone

Address

Plot 111
Ground Floor-North Wing
Millenium Office Park
Gaborone International Finance Park

Postal address:
Private Bag BR 198
Broadhurst
Botswana

Contact information

Tel: +267 391 3996
www.staffwise.co.bw
admin@staffwise.co.bw
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