Gaborone

Sales Manager

New vacancy - open to all applications

Overview of role

To maximize sales volume and revenue, maintain excellent long-term customer relationships, and to constructively handle customer complaints.

Job description

  • Responsible for the entire transaction from product collection through all the steps to a happy customer.
  • Maximize sales value and revenue. Explain sales variances.
  • Improve service and customer relations.
  • Ensure efficient and accurate collection of products from receiving.
  • Ensure accurate shelf-packing and excellent merchandising.
  • Ensure effective use of point of sales materials.
  • Keep buyers informed of any significant sales variances from budget, both actual and forecast, so that they can take these variances into account.
  • Recommend new products giving reasons and projections.
  • Recommend delisting products where applicable giving reasons.
  • Analyze training needs and propose training for sales staff.
  • Maintain a high level of discipline is a strict and fair manner.
  • Promote harmonious industrial relations.
  • Motivate, guide, counsel, coach, and develop sales staff in your department.
  • Maintain an attendance register for all subordinates.
  • Approve leave.
  • Recommend salary increases.
  • Ensure a clean, hygienic, tidy, and safe work area.
  • Ensure compliance with all relevant regulations.
  • Complies with safety, health and environmental policies and procedures.

Requirements, Education and Experience

Secondary education: ‘O’ level or BGSCE pass in English, maths & one other.

Tertiary education: Diploma in sales or appropriate tertiary qualification.

Experience: 5 years post qualification experience selling hardware.

Competency:

  • Selling and negotiations skills.
  • Business acumen.
  • Supervision skills.
  • Interpersonal & communication skills.
  • Computer literate
  • Customer care.

Location

Gaborone

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Specifications
Match criteria
  • Diploma
  • Retail / Store
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M: +267 391 39 96
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