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Corporate Account Manager

Shortlisting stage of vacancy - only shortlisted candidates will be contacted

Overview of role

Reporting to the Sales Manager, the successful candidate will be responsible for generating sales revenue, acquiring new clients and satisfaction of existing customers.

Job description

  • Expanding the current portfolio allocated and managing accounts
  • Liaising with internal departments to create good customer experience
  • Constantly prospecting for new business according to MTN's Sales process
  • Achieving set revenue targets on ICT services and its Value Added solutions
  • Develop and nurture fruitful relationships with clients
  • Generating proposals frequently to customers as well as contracts for sign-offs
  • Generating new revenue and protecting contracted revenue
  • Ownership of clients with higher Service Level Agreements (SLAs) and ensuring that MTN service experience meet or exceed their expectations
  • Ensuring that all accounts are at a date aging period of less than 60 days
  • Courtesy visits to existing clients and scheduling meetings constantly to make products and capability presentations
  • Negotiate business deals at all levels to ensure that your portfolio becomes profitable
  • Handle customer requests, queries and concerns or enquiries in a timely manner
  • Living MTN's Values and doing recommended online trainings for personal development
  • Maintaining an accurate database and ensuring sales reporting is done as expected
  • Supporting the marketing functions and ensuring representation in preparing and participating in MTN's sponsored events with the aim of generation of leads
  • Engaging customers in MTN's sponsored events
  • Doing internal reports weekly, monthly and quarterly as requested

Requirements, Education and Experience

  • Diploma/Degree in Sales and Marketing or Technical
  • Minimum of 3years in a B2B sales experience preferably an ISP or a telecommunication environment
  • Driver’s license is a must
  • Must have own vehicle


  • Good collaboration or team work
  • Interpersonal skills
  • Analytic skills
  • Problem solving
  • Creative thinking
  • Strategic thinker

Closing date for applications is 19 June 2018




Plot 111
Ground Floor-North Wing
Millenium Office Park
Gaborone International Finance Park

Postal address:
Private Bag BR 198

Contact information

Tel: +267 391 3996
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